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Our D365 invoices issued not tally with “Cleared” e-invoices in MyInvois Portal, warehouse proceed with balance cleared invoices? For remaining unclear e-invoices pending, how long to wait?

When an invoice is submitted to IRBM for validation and clearance, it should match the corresponding records in the system.  However, if the DMS invoice and D365 invoice do not match, Harrisons may need to cancel the D365 invoice by issuing a Credit Note and create a new D365 Invoice that matches the DMS Invoice.  In such a situation, the Invoice Number of the new D365 invoice may not match the original DMS Invoice Number, and a manual remark may be required to indicate this discrepancy.

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