Upon the issuance of e-invoice, 72 hours is given to buyer to request for rejection and supplier to perform cancellation. How about if the outstation area which require more than 72 hours to delivered the stock to buyer?

As specified in the e-Invoice Guideline published on 28/10/2023, the “Rejection” initiated by the Buyer is subject to the acceptance of the Supplier.  If the Supplier didn’t perform cancelation, the Invoice is deemed as validated.  Harrisons will not practice invoice “Cancelation” via MyInvois Portal, we will issue Credit Note and re-issue with a fresh Invoice to cancel and/or replace the original issued invoice as practicing now.  Hence, it is recommended to inform Buyers of our practice in advance.